Terms and Conditions

Bookings & Deposits

• A booking is confirmed once a deposit has been paid or written confirmation has been received.
• The remaining balance is due on or before the day of the event, unless otherwise agreed.

Cancellations & Changes

• Cancellations made within 48 hours of the event may incur a cancellation fee.
• Deposits are non-refundable but may be transferred to a new date (subject to availability).
• If you need to reschedule, we will do our best to accommodate your new date.

Weather Policy

• For outdoor events, a suitable indoor or undercover backup area must be provided.
• In extreme weather conditions (e.g. heavy rain or heat), adjustments may be required for safety.

Safety & Supervision

• A responsible adult must be present at all times during children’s parties or events.
• The Clown Company entertainers are not responsible for supervising children.
• We reserve the right to stop or adjust activities if safety becomes a concern.

Access, Space & Setup

• Adequate space must be provided for the entertainer to perform safely.
• Easy access to the event location is required, including parking where possible.
• Delays caused by access issues may reduce performance time.

Photography & Media

• We may take photos or short videos at events for promotional purposes, with permission.
• If you do not wish for photos to be taken or used, please inform us prior to or during the event.

Damage & Liability

• While we take the utmost care, The Clown Company is not responsible for:
• Damage to property or clothing during activities
• Allergic reactions to face paint or materials (we use high-quality, skin-safe products)
• Clients are responsible for any damage caused by guests to the entertainer’s equipment.

Delays & Timing

• Our entertainers will arrive on time and perform for the agreed duration.
• If the event starts late, we may not be able to extend the finish time due to other bookings.

Payments

• Payments can be made via [insert methods – bank transfer, cash, etc.].
• Late payments may incur additional fees.

Force Majeure

• In the unlikely event we are unable to attend due to illness, emergency, or circumstances beyond our control, we will:
• Offer a suitable replacement entertainer where possible, or
• Provide a full refund of any payments made

Agreement

By confirming a booking with The Clown Company, you acknowledge that you have read and agree to these Terms & Conditions.